ELead CRM is a powerful customer relationship management (CRM) software designed specifically for automotive dealerships. It helps manage sales, service, marketing, and inventory in one integrated platform. To access the ELead CRM system, users need to log in to the web portal at www.eleadcrm.com. This article provides an overview of ELead CRM and a step-by-step guide on how to log in to the ELead CRM portal.

About Elead CRM

Elead CRM: A Powerful Cloud Platform for Automotive Dealerships

Elead CRM stands out as an industry-leading customer relationship management platform, meticulously crafted to meet the end-to-end needs of automotive retailers. Notably, its comprehensive features cover sales, service, marketing, and dealer reporting, making it a versatile solution for all facets of dealership operations.

This innovative software-as-a-service delivers robust capabilities for managing sales processes, service operations, marketing initiatives, and dealer reporting through an integrated cloud-based system.

By centralizing all customer and prospect data and interactions into one easy-to-use platform, Elead CRM aims to boost productivity, efficiency, and profitability for dealerships of all sizes. Intuitive sales pipelines enhance visibility into opportunities, streamlining follow-up for sales teams. Additionally, service advisors can seamlessly schedule appointments, manage repair orders, and access full customer histories instantly.

Robust analytics and custom reporting offer actionable insights across all departments to inform better decision-making. Dealers can easily track KPIs like lead response times, sales closure rates, service capacity, customer retention, and market share to identify areas for improvement. Highly flexible, Elead allows custom fields, workflows, rules, and permissions to match existing processes.

Seamless, real-time integrations with leading industry data providers like CDK Global, Reynolds and Reynolds, Dealertrack and Auto/Mate allow continuous data flows to eliminate labor-intensive manual entries. This means staff can access CRM information directly from respective systems with a single sign-on. Elead offers anytime, anywhere access with role-based security, whether from desktop or mobile.

Trusted by over 4,000 dealerships in the U.S. and Canada, Elead provides an enterprise-level platform to drive sales performance through stronger customer connections. Schedule a demo today at eleadcrm.com.

How to Login to ELead CRM Portal

Follow these simple steps to log in to the ELead CRM web portal:

1. Go to ELead Login URL – Open any web browser and go to the ELead login page URL – https://app.eleadcrm.com/User/Login
2. Enter Credentials – Enter your ELead username and password on the login screen. The username is the email address registered with ELead CRM.
3. Click Login – Click the blue “Login” button to sign in. Avoid clicking “Sign Up” which is for new users.
4. Verify Login – If two-factor authentication is enabled, enter the verification code sent to your mobile or email.
5. Access ELead CRM: upon authentication, enter the dashboard with personalized user permissions.
6. Remember Me – Check the “Remember Me” box to stay logged in on that device for convenience.

Follow these steps to securely manage your dealership operations on ELead from any desktop or laptop. The login process is designed for simplicity and seamless access.

Elead CRM Login Requirements

To log in and access the ELead CRM system, users need to fulfill the following requirements:

• Email ID – Users need a valid email address registered in the ELead CRM system. This is the username to log in.
• Password – A strong password associated with the above email ID is required. The password needs to meet the complexity requirements set by ELead.
• Permissions – Login credentials need to have the required permissions to view or edit data based on the user’s role.
• Verification – In some cases, email verification may be required if logging in from a new device or location.
• 2FA/MFA – Two-factor or multi-factor authentication may be enforced for enhanced security.
• Active Account – The ELead user account must be active without any access restrictions. Suspended or deactivated accounts cannot log in.
• Browser Cookies Enabled – Browser cookies need to be enabled to maintain login sessions and credentials.
• Internet Connection – A stable internet connection is required to connect with ELead’s servers and portal.

Fulfilling these login requirements allows users to securely access the CRM and perform day-to-day tasks.

Benefits of ELead CRM

ELead CRM provides the following key benefits for auto dealerships:

• Increased Sales – By tracking sales pipeline, activity metrics, and product options, ELead CRM helps sales reps convert more leads to sales.
• Improved Marketing – Targeted email campaigns, search marketing, and analytics help attract and retain high-quality customers.
• Enhanced Service – Streamlined appointment booking, reminders, and mobile access to improve customer service experience.
• Optimized Inventory – Organized vehicle listings with prices, and specs help optimize inventory and increase turnover.
• Centralized Data – All customer data from sales, service, and marketing departments is available in one CRM platform.
• Analytics & Reporting – Insights into KPIs across all business areas help identify improvement opportunities.
• Mobility – Sales reps and managers can access CRM on the go from any device.
• Easy Integration – Seamless integration with popular automotive tools eliminates data silos.

By providing these benefits, ELead CRM enables enhanced productivity, profitability, and growth for auto dealerships.

Single Sign On and Multi-Factor Authentication

ELead CRM offers the following enhanced security features for user login:

Single Sign On (SSO)

SSO allows users to log in once using corporate credentials to access multiple systems including ELead. It eliminates the need to enter passwords repeatedly. Common SSO methods used by ELead include:

• SAML 2.0 – Security Assertion Markup Language enables SSO via identity providers.
• OAuth 2.0 – Open Authorization standard allows logins via Google, Facebook, and Microsoft accounts.
• OpenID Connect – Built on OAuth, this uses REST APIs for authentication.

SSO enables users to conveniently and securely log in to ELead CRM portals along with other applications. IT admins can configure and enforce SSO across apps.

Multi-Factor Authentication (MFA)

MFA adds an extra layer of verification for enhanced login security. Along with username/password, users must provide an additional credential like:

• SMS Code – 6-digit code sent to the user’s mobile phone.
• Email Code – 6-digit code emailed to the user’s inbox.
• Biometrics – Fingerprint or facial recognition on mobile devices.
• Security Key – Physical authenticator device that generates verification codes.

MFA prevents unauthorized access by requiring dual credentials verified by the user’s possession. ELead CRM supports various MFA methods for added protection.

How to Reset ELead Login Password?

If you have forgotten your ELead CRM password or wish to change it, use the self-service password reset options:

1. Go to the ELead login page and click the “Forgot Password?” link.
2. Enter your registered email ID and click Submit.
3. Check your email inbox for the password reset message from ELead.
4. Click on the password reset link in the email.
5. You will be redirected to the Reset Password page.
6. Enter a new password that meets the complexity criteria.
7. Re-enter the same password for confirmation and click Submit.
8. The new password will now be active – use it to log in to ELead CRM.

This self-service workflow allows you to easily reset forgotten passwords without contacting IT support. Ensure your email ID is updated in your ELead profile for this function.

Mobile App

ELead CRM offers native mobile apps for iOS and Android devices to access the CRM on the go. Key features of the app include:

• Mobile access to customer accounts, contacts, appointments, reminders, etc.
• View and update service ROs, and repair orders on the fly.
• Scan VINs to pull up vehicle inventory details.
• Add prospect notes, emails calls directly while in the field.
• Track technician tickets, and know job status in real time.
• View key reports and dashboards on sales, and marketing performance.

To use the ELead mobile app:

1. Download and install the app from the App Store or Play Store.
2. Log in using your ELead CRM username and password.
3. Enable push notifications to receive alerts and reminders.
4. Allow location access for proximity features and check-ins.
5. Use the mobile features seamlessly while on the move!

The mobile app provides flexibility to managers and sales reps to stay productive while on the field and manage workflows efficiently.

Elead CRM Contact Information

For any queries, issues, or feedback related to ELead CRM, you can contact the support team via the following information:

If you do not wish to wait for long, directly call on their telephone number.

Please write to Elead Valdosta Ga

Headquarters: 4001, Coleman Road North

Valdosta, GA 31602

Support Email for Eleads CRM and Eleads CRM Login: [email protected]

Call Eleads CRM Sales contact number: (858) 983 – 9470

University Email: [email protected]

The Official Website to reach Eleads CRM: www.eleadcrm.com.

You can also visit the ELead CRM Contact Us page on their website to get in touch with the right department for your specific request. The support team is available to assist you promptly.

FAQs – ELead CRM

Here are some common questions asked about ELead CRM login and access:

Conclusion

ELead CRM provides a robust platform for auto dealerships to streamline sales, marketing, service, and inventory management. Users can conveniently log in to ELead using the web portal or mobile apps. Following the system requirements, login steps, and best practices outlined in this article allows you to securely access ELead CRM to drive productivity and profitability for your dealership. Reach out to ELead’s reliable support channels if any login or access issues arise.